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Free Delivery | Email: info@chillcooler.ie | Finance | Livechat
Free Delivery | Email: info@chillcooler.ie | Finance | Livechat

Warranty & Service

Caple 

All our Caple products have a full 2-year warranty covering parts and labour.

Service enquiries:

Contact Caple by telephone or via email: here.

Phone: 0117 938 1900, option 3

Email: service@caple.co.uk

Or contact Potter Cowan: (01) 842 3666

If you do not have a warranty or are outside your warranty cover period and require spare parts you can purchase them here.

 

Combisteel

On refrigeration items: 1 year parts & 1 year labour

On all other items: 1 year parts only

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Unifrost / Atosa / Reycold

All products are sold with 2 years parts only warranty as standard with the exception of a few products that come with a 1 year parts warranty.

You can choose to add a labour warranty for 1 or 2 years by contacting us.

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Tefcold / ISA / Framec / Gemm

All products are sold with 2 years parts only warranty as standard. You can choose to add a labour warranty for 1 or 2 years by selecting this option on the product page or by contacting us.

Service enquiries:

Please email service@tefcold.co.uk, call 01332 850 090 or use their service page with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Pevino 

All products are sold with 3 years parts only warranty.

For product related queries please email salg@wineandbarrels.com

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Cavecool

All products are sold with 2 years parts only warranty.

For product related queries please email salg@wineandbarrels.com

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Liebherr Products

All our Liebherr products have a full 2-year warranty covering parts and labour. If any part of the machine fails or a fault develops through normal use, it will be repaired for you free of charge provided it meets service requirements.

*To register your warranty please contact (+353) 1 460 0064 or email liebherr@naa.ie. Alternatively, you can return the document that is found with the unit.

Customers must install appliance as per manufacturers instructions. Accidental damages to parts are not covered. Service calls must be carried out by authorised Liebherr engineers.

Service enquiries:

Please email liebherr@naa.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Blizzard

All products are sold with a 1 years parts warrantly. 

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

 

Ip Industrie Products

All our Ip Industrie products have a full year warranty covering spare parts. If any part of your machine fails or a fault develops through normal use, we can provide spare parts should they be required. If an engineer is required to assess what part is required then this will incur an additional cost.

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

Scotsman

All products are sold with a 2 years parts only warranty.

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.

Bravilor 

All products are sold with a 2 year parts warranty. 

1 year labour warranty is also included on the bean to cup range and instant range.

Service enquiries:

Please email info@chillcooler.ie with a detailed description (including photos/video) of the fault/issue and a team member will be in touch.